Your position: Home
>
Privacy policy
Privacy policy
Last updated: March 24, 2026
Qingdao Maiju Enterprise Co., Ltd. ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal information when you visit our website, place an order, submit an inquiry, apply for a wholesale account, or otherwise interact with us.
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide Directly
When you place an order, contact us, create an account, subscribe to updates, or apply for wholesale cooperation, we may collect information such as:
- your name;
- email address;
- phone number;
- billing address;
- shipping address;
- company name;
- business registration information;
- store link or store identifier;
- payment-related details;
- communication content; and
- any other information you choose to provide.
b. Order and Transaction Information
We may collect order details, purchase history, payment status, shipping details, return requests, refund records, and related customer service information.
c. Device and Usage Information
When you use our website, we may automatically collect information such as:
- IP address;
- browser type;
- device type;
- operating system;
- referring URLs;
- pages viewed;
- access times;
- session information; and
- cookie or similar technology data.
d. Information from Third Parties
We may receive information from payment service providers, logistics partners, marketplace-related service partners, analytics providers, fraud prevention providers, and other service providers involved in operating our business.
2. How We Use Your Information
We may use your information for the following purposes:
- to process and fulfill your orders;
- to verify payments and manage transactions;
- to provide shipping, delivery, and return support;
- to respond to inquiries and customer service requests;
- to review and manage wholesale applications and business relationships;
- to comply with restricted sales requirements and destination-based product eligibility checks;
- to improve our website, products, services, and operational processes;
- to detect, investigate, and prevent fraud, abuse, and security incidents;
- to comply with legal obligations and enforce our policies and agreements; and
- to send service-related communications and, where permitted by law, marketing communications.
3. Legal Basis for Processing
Where required by applicable law, we process personal information based on one or more of the following legal grounds:
- performance of a contract;
- compliance with legal obligations;
- our legitimate business interests;
- your consent, where required; and/or
- the establishment, exercise, or defense of legal claims.
4. How We Share Information
We may share your personal information with the following categories of recipients where reasonably necessary:
- payment service providers, including PayPal, Apple Pay, Google Pay, Airwallex, WorldFirst, local acquiring banks, and other payment processors;
- logistics, shipping, customs, warehousing, and fulfillment partners;
- third-party return service providers and local return point operators;
- IT, hosting, website, and cloud service providers;
- analytics, fraud prevention, and cybersecurity service providers;
- professional advisers, including legal, accounting, and compliance advisers;
- regulators, law enforcement authorities, courts, or other public authorities where required by law; and
- business counterparties in connection with a merger, acquisition, financing, restructuring, or sale of assets, where permitted by law.
We do not sell your personal information in exchange for money in the ordinary course of our business.
5. International Transfers
Because we operate as a cross-border e-commerce business, your information may be transferred to, stored in, or accessed from countries outside your country of residence. These countries may have different data protection laws than those in your jurisdiction.
Where required by applicable law, we will take appropriate measures to protect transferred personal information, such as contractual safeguards, internal access controls, and security measures.
6. Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies to:
- operate and secure the website;
- remember your preferences;
- analyze website traffic and usage;
- improve user experience; and
- measure the effectiveness of advertising or communications.
You may adjust your browser settings to reject or delete certain cookies. Please note that disabling cookies may affect website functionality.
For more information, please see our Cookie Policy.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
- provide our products and services;
- maintain transaction and business records;
- comply with legal, tax, accounting, customs, and regulatory obligations;
- resolve disputes; and
- enforce our agreements.
The retention period may vary depending on the type of information and the purpose for which it is processed.
8. Your Rights
Depending on your location and applicable law, you may have the right to:
- access your personal information;
- request correction of inaccurate or incomplete data;
- request deletion of your personal information;
- object to or restrict certain processing;
- request data portability;
- withdraw consent where processing is based on consent; and/or
- lodge a complaint with a supervisory authority.
To exercise your rights, please contact us at privacy@maiju-cn.com. We may need to verify your identity before responding to your request.
9. Security
We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children without appropriate legal basis or parental consent where required by law.
If you believe that a child has provided personal information to us in violation of applicable law, please contact us so that we can take appropriate action.
11. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of our website after the updated policy becomes effective indicates your acceptance of the revised policy, to the extent permitted by law.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Qingdao Maiju Enterprise Co., Ltd.
Email: privacy@maiju-cn.com
Support Email: support@maiju-cn.com
Business Email: inquiry@maiju-cn.com
Address: 14th Floor, Hesheng Wealth Center, No. 376 Changguang Road, Jimo District, Qingdao, Shandong, China
Qingdao Maiju Enterprise Co., Ltd. ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal information when you visit our website, place an order, submit an inquiry, apply for a wholesale account, or otherwise interact with us.
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide Directly
When you place an order, contact us, create an account, subscribe to updates, or apply for wholesale cooperation, we may collect information such as:
- your name;
- email address;
- phone number;
- billing address;
- shipping address;
- company name;
- business registration information;
- store link or store identifier;
- payment-related details;
- communication content; and
- any other information you choose to provide.
b. Order and Transaction Information
We may collect order details, purchase history, payment status, shipping details, return requests, refund records, and related customer service information.
c. Device and Usage Information
When you use our website, we may automatically collect information such as:
- IP address;
- browser type;
- device type;
- operating system;
- referring URLs;
- pages viewed;
- access times;
- session information; and
- cookie or similar technology data.
d. Information from Third Parties
We may receive information from payment service providers, logistics partners, marketplace-related service partners, analytics providers, fraud prevention providers, and other service providers involved in operating our business.
2. How We Use Your Information
We may use your information for the following purposes:
- to process and fulfill your orders;
- to verify payments and manage transactions;
- to provide shipping, delivery, and return support;
- to respond to inquiries and customer service requests;
- to review and manage wholesale applications and business relationships;
- to comply with restricted sales requirements and destination-based product eligibility checks;
- to improve our website, products, services, and operational processes;
- to detect, investigate, and prevent fraud, abuse, and security incidents;
- to comply with legal obligations and enforce our policies and agreements; and
- to send service-related communications and, where permitted by law, marketing communications.
3. Legal Basis for Processing
Where required by applicable law, we process personal information based on one or more of the following legal grounds:
- performance of a contract;
- compliance with legal obligations;
- our legitimate business interests;
- your consent, where required; and/or
- the establishment, exercise, or defense of legal claims.
4. How We Share Information
We may share your personal information with the following categories of recipients where reasonably necessary:
- payment service providers, including PayPal, Apple Pay, Google Pay, Airwallex, WorldFirst, local acquiring banks, and other payment processors;
- logistics, shipping, customs, warehousing, and fulfillment partners;
- third-party return service providers and local return point operators;
- IT, hosting, website, and cloud service providers;
- analytics, fraud prevention, and cybersecurity service providers;
- professional advisers, including legal, accounting, and compliance advisers;
- regulators, law enforcement authorities, courts, or other public authorities where required by law; and
- business counterparties in connection with a merger, acquisition, financing, restructuring, or sale of assets, where permitted by law.
We do not sell your personal information in exchange for money in the ordinary course of our business.
5. International Transfers
Because we operate as a cross-border e-commerce business, your information may be transferred to, stored in, or accessed from countries outside your country of residence. These countries may have different data protection laws than those in your jurisdiction.
Where required by applicable law, we will take appropriate measures to protect transferred personal information, such as contractual safeguards, internal access controls, and security measures.
6. Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies to:
- operate and secure the website;
- remember your preferences;
- analyze website traffic and usage;
- improve user experience; and
- measure the effectiveness of advertising or communications.
You may adjust your browser settings to reject or delete certain cookies. Please note that disabling cookies may affect website functionality.
For more information, please see our Cookie Policy.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
- provide our products and services;
- maintain transaction and business records;
- comply with legal, tax, accounting, customs, and regulatory obligations;
- resolve disputes; and
- enforce our agreements.
The retention period may vary depending on the type of information and the purpose for which it is processed.
8. Your Rights
Depending on your location and applicable law, you may have the right to:
- access your personal information;
- request correction of inaccurate or incomplete data;
- request deletion of your personal information;
- object to or restrict certain processing;
- request data portability;
- withdraw consent where processing is based on consent; and/or
- lodge a complaint with a supervisory authority.
To exercise your rights, please contact us at privacy@maiju-cn.com. We may need to verify your identity before responding to your request.
9. Security
We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children without appropriate legal basis or parental consent where required by law.
If you believe that a child has provided personal information to us in violation of applicable law, please contact us so that we can take appropriate action.
11. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of our website after the updated policy becomes effective indicates your acceptance of the revised policy, to the extent permitted by law.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Qingdao Maiju Enterprise Co., Ltd.
Email: privacy@maiju-cn.com
Support Email: support@maiju-cn.com
Business Email: inquiry@maiju-cn.com
Address: 14th Floor, Hesheng Wealth Center, No. 376 Changguang Road, Jimo District, Qingdao, Shandong, China